Virtual Mediconnect – Disclaimer

The Information provided on the Website and in any other communications from or through Virtual Mediconnect is not intended as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment.
Do not disregard, avoid or delay obtaining medical advice from a qualified health care professional because of advice that you may have obtained through the Website.
Your use of Information provided on the Website is solely at your own risk. Nothing stated or posted on the Website or available through any Services is intended to be, and must not be constructed to be, the practice of medicine or the provision of medical care and medical advice.
Virtual Mediconnect is not a E-Pharmacy, it does not provide/ dispense or distribute medicines.

Virtual Mediconnect reserves the right, in the event of breach of these Terms and Conditions stipulated herein, to suspend and / or terminate your access to the Virtual Mediconnect user account with or without notice to you.
Virtual Mediconnect reserves that right to terminate access to the Virtual Mediconnect user account, publish content and use of services under the following conditions but not limited to them alone:

  1. Suspected illegal, fraudulent activities like use of material belonging to another(plagiarism), infringement of patents etc, harassment, blasphemy, defamatory, obscene, libellous, spreading hatred on grounds of ethnicity, religion or any other etc.
  2. Impersonation of any kind.
  3. Insert viruses or any other computer code which may interrupt the service, corrupt data.
  4. Attempt to steal data and information in any way
  5. In case of any form of antisocial, disrupting, or destructive acts, which include but are not restricted to “flaming”, “spamming”, “flooding”, “trolling”, “phishing” and “griefing” as those terms are commonly understood and used on the Internet.
  6. In case of any of the above mentioned situations arise or any other action takes effect that is patently against the laws of the country, Virtual Mediconnect shall immediately suspend or terminate, your right to procure the Services on the Website and reserves the right to remove or delete your information that is available with the Company, including but not limited to login and account information.

Refund and Cancellation
If you are not fully satisfied with our products or services and notify us of the same, we will refund the remaining amount on a pro rata basis. The refund will be decided on a case to case basis and will be at the sole discretion of Virtual Mediconnect. Virtual Mediconnect reserves the rights to issue refund and will make all efforts to refund the money in 30 days via Bank Transfer.
If you wish to cancel your order, Please notify us of the same at least four hours prior to the video consultation appointment/before the deployment of the service. Virtual Mediconnect will make every effort to refund the full amount minus transaction charges. The refund will be decided on a case to case basis and will be at the sole discretion of Virtual Mediconnect. Virtual Mediconnect reserves the rights to issue refund in case of a cancellation and will make all efforts to refund the money in 30 days via Bank Transfer.
It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products or services, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.
If you do not agree with or fully accept the terms of this Refund and Cancellation policy, we ask that you do not place an order with us.
Please send an email at

Limitation of Liability
To the fullest extent permitted by law, in no event will the Virtual Mediconnect or its affiliates be liable for any direct, indirect, special, incidental, punitive, exemplary or consequential damages, whether or not the Virtual Mediconnect had warned of the possibility of such damages. Notwithstanding anything to the contrary in these Terms and Conditions, the Company’s liability under these Terms and Conditions shall in no event exceed the Service fee amounts collected from you by Virtual Mediconnect, but excluding any amounts collected by it for and on behalf of the doctor or health care professional as a collection agent, for the provision of any clinical service by such professional.
By Using This Website You Represent And Warrant That:

  1. You are 18 years of age or older and of sound disposing mind and that your use of the Website shall not violate any applicable law or regulation;
  2. All information you enter at the time of registration is true and correct, that there is no concealment and you agree to keep it updated and current.
  3. Your registration on the Website is solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.
  4. Your personal and non-commercial use of this Website shall be subjected to the following restrictions:
    1. you may not modify any content of the Website;
    2. you may not decompile, reverse engineer, or disassemble the content, or
    3. you may not remove any copyright, trademark registration, or other proprietary notices from the Website. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content.
  5. Virtual Mediconnect cannot and will not assure you that other Virtual Mediconnect Users are or will be complying with the foregoing rules or any other provisions of these Terms of Use, and, as between you and the Company, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
  6. All information, content and material contained in the Website and / or Services are the Virtual Mediconnect intellectual property. All trademarks, services marks, trade names, and trade dress are proprietary to Virtual Mediconnect. No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the express written permission of Virtual Mediconnect
  7. You acknowledge that when you access a link that leaves the Website, the site you will enter into is not controlled by the Virtual Mediconnect and different Terms and Conditions and privacy policies may apply. By accessing links to other sites, you acknowledge that the Virtual Mediconnect is not responsible for those sites. Virtual Mediconnect reserves the right to disable links from third-party sites to the Website, although Virtual Mediconnect is under no obligation to do so.
  8. You expressly understand and agree that:
    1. The information, content and materials on this Website and / or Services are provided on an “as is” and “as available” basis. Virtual Mediconnect and all its subsidiaries, affiliates, officers, employees, agents, partners and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties on merchantability, fitness for a particular purpose and non-infringement.
    2. Virtual Mediconnect does not warrant that the functions contained in content, information and materials on the Website and / or Services, including, without limitation any third party sites or services linked to the Website and / or services will be uninterrupted, timely or error-free, that the defects will be rectified, or that the Website or the servers that make such content, information and materials available are free of viruses or other harmful components.
    3. Any material downloaded or otherwise obtained through the Website and / or Services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
  9. You hereby indemnify, defend, and hold Virtual Mediconnect ,  Virtual Mediconnect’s distributors, agents, representatives and other authorized users, and each of the foregoing entities’ respective resellers, distributors, service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from your use of the Website.

Applicable Law
The interpretation of this Agreement and the resolution of any disputes arising under these Terms and Conditions shall be governed by the laws of India. If any action or other proceeding is brought on or in connection with this Agreement, the venue of such action shall be exclusively at New Delhi, India.

Any dispute, claim or controversy arising out of or relating to this notice or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of these Terms and Conditions to arbitrate, or to your use of the Website or the Services or information to which it gives access, shall be determined by arbitration in India, before a single arbitrator to be appointed by Virtual Mediconnect. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996 as amended till date. The venue of such arbitration shall be New Delhi, India. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the Parties.
The Parties shall have the right to apply to a court of competent jurisdiction to obtain interim injunctive relief in respect of any dispute, pending resolution of such dispute.

If any provision of these Terms and Conditions is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.

All notices and other communications required or permitted hereunder to be given to a Party shall be in writing, in the English language, and shall be sent by facsimile, e-mail, or mailed by prepaid internationally-recognized courier, or otherwise delivered by hand or by messenger, addressed to such Party’s address as set forth below or at such other address as the Party shall have furnished to the other Party in writing in accordance with this provision:
To Virtual Mediconnect Pvt. Ltd:
Virtual Mediconnect Private Limited
H 44, Connaught Place, New Delhi, India-110001
To you:
at the email address provided by you to us when you registered as a
Virtual Mediconnect User.

No term of these Terms and Conditions shall be deemed waived and no breach excused, unless such waiver or consent shall be in writing and signed by the Party claimed to have waived or consented. Any consent by any Party to, or waiver of a breach by the other, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

These Terms and Conditions contain the entire understanding of the Parties, and there are no other written or oral understandings or promises between the Parties with respect to the subject matter of these Terms and Conditions other than those contained or referenced in these Terms and Conditions.
You acknowledge that you have read these Terms and Conditions and agree to all of the provisions contained above.